Resources and FAQs
Asking the right questions can help you identify the best electric equipment for your needs
Electric Panel Upgrades
If you’re planning to electrify your home—whether by installing a heat pump, heat pump water heater or other electric appliances—you need to check that your electric panel can handle the load. Many older homes were built with panels rated for 100 amps or less, which might not support the added electrical load of modern all-electric appliances.
See here for tips on how to tell how many amps your panel has. Depending on the electric equipment you are adding, upgrading to a 200-amp panel (or higher) can ensure your system can safely and efficiently handle increased electricity demand. But even with smaller panels, an upgrade might not be necessary if you employ some simple strategies, like choosing low-energy appliances or load-sharing devices such as circuit splitters and pausers. It’s important to consult with a licensed electrician to understand your home’s need. And if a panel upgrade is needed, be sure to factor in the additional cost and time it might add to your project’s timeline.
If you need assistance with upgrading your panel or installing new electric service, call 1-866-NEW-ELEC (1-866-639-3532).
Questions to Ask Your Contractor
Every home is unique, and talking with an experienced contractor can help you make the right choice for your situation. Customers are encouraged to request quotes from multiple contractors. Here are some helpful questions to ask when choosing a heat pump HVAC system or heat pump water heater.
Questions About Heat Pump System Types
- Should I get an all-electric system or a dual-fuel system?
- Should I consider a cold climate heat pump?
- Is a ducted or ductless mini-split system most appropriate for my home?
- Do you recommend an air source or ground source heat pump?
Questions About Heat Pump System Costs
- What do you know about any rebates, incentives, tax credits and rate plans that are available with the recommended equipment? (Please consult with a tax professional if you have questions about tax credits.)
- What can you tell me about the equipment’s warranties related to repair and replacement?
- What switchover temperature do you recommend for the best potential cost savings/environmental benefits with a dual-fuel heat pump?
- Did you use the Switchover Temperature Guide or Controls Guide?
Questions About Equipment and Installation
- How will the equipment you’re recommending operate differently than the system I currently use?
- Where do you recommend installing the heat pump, and why?
- How do I maintain the heat pump?
- Do you offer maintenance and service plans? What do those include?
- What else can I expect in operating the system you are recommending?
- How long do you anticipate the installation will take?
Questions About Your Contractor
- What is your experience in installing heat pump systems, including the equipment you’re recommending for my home?
- Will you complete the installation yourself, and/or use any subcontractors?
Questions Relating to Your Goals
- Based on my primary goal (financial savings, comfort or environmental benefits), what heat pump options do you recommend, including equipment, installation and operation recommendations?
- If my primary goal is financial savings, does the recommendation change if my primary concern is the first cost (the cost of equipment installation) versus operational costs (my monthly utility bills)?
Questions About Heat Pump Water Heater Types
- What 120-volt and 240-volt options do you recommend I consider?
- What are the pros and cons of each?
- Will the recommended equipment require an electrical upgrade for my home?
- If an electrical upgrade is needed, how much time and money will that require?
Questions About Heat Pump Water Heater Costs
- What can you tell me about installation and operational costs of a heat pump water heater?
- What do you know about any rebates, incentives, tax credits and rate plans that are available with the recommended equipment? (Please consult with a tax professional if you have any questions about tax credits.)
- What can you tell me about the equipment’s warranties related to repair and replacement?
Questions About Equipment and Installation
- What size heat pump water heater do you recommend, based on our household’s water usage?
- Considering the air flow and ceiling clearance requirements, as well as sound and cool air the recommended heat pump will generate, where do you suggest it be installed?
- Will I need to install ducting for air intake or exhaust?
Questions About Your Contractor
- What is your experience in installing heat pump water heaters, including the unit you’re recommending for my home?
- Will you complete the installation yourself, and/or use any subcontractors?
Questions Relating to Your Goals
- Based on my primary goal (financial savings, comfort or environmental benefits), what heat pump water heater options do you recommend, including equipment, installation and operation recommendations?
- If my primary goal is financial savings, does the recommendation change if my primary concern is the first cost (the cost of equipment installation) versus operational costs (my monthly utility bills)?
Frequently Asked Questions
Heat Pumps
In the simplest sense, a heat pump is just what it sounds like – it’s a system that pumps (or moves) heat, allowing it to both heat and cool your home. In the summer, the heat pump moves the hot air from your home to the outside. In the winter, it extracts heat from the surrounding environment (even if it’s cold outside!) and moves it inside your home. Since heat pumps transfer heat rather than producing it, they are more efficient and use less energy than traditional heating and cooling systems. Heat pumps use the same technology that is present in air conditioners and your refrigerator.
Air source heat pumps move heat between your home and the outside air. Because of their lower upfront costs and ease of installation, they are the most common heat pumps. Ground source (or geothermal) heat pumps move heat between your home and pipes buried in the ground in a loop system. Because underground temperature is more constant than air temperature, ground source heat pumps are the most energy efficient but can be more expensive and complicated to install. They are most suitable for new construction or properties with large lot sizes.
There are many options and styles of heat pumps, including ducted and ductless. If your home has central ductwork, you can take advantage of ducted heat pumps to deliver your home’s heating and cooling. Ductless mini-split heat pumps use indoor units for delivering conditioned air with no ductwork needed. Ductless mini-splits can also be helpful additions to rooms requiring additional conditioning of air without adding ductwork.
Consider going through this decision guide with your contractor!
- All-electric heat pumps run entirely on electricity. Cold Climate heat pumps (ccHPs) are an all-electric option designed to keep homes comfortable in very cold weather. They work quietly and can deliver dehumidification.
- Dual-fuel systems are heat pumps that are paired with a supplemental fossil fuel furnace and are programmed to turn on when the outdoor temperature reaches a certain level (known as the switchover temperature). Heat pump-trained contractors can help customers choose a preferred switchover temperature.
A heat pump delivers more consistent heating and cooling to your home by running for longer stretches at slightly lower temperatures. With longer run times, a heat pump mixes conditioned air more efficiently than traditional heat fuel sources, so you have fewer hot or cold spots in your home, and spends its time warming your walls, ceiling, floor and furniture, so your surroundings help to keep you warm. You can also add ductless mini-split heat pumps to areas of your home that are consistently difficult to heat or cool or to more efficiently heat or cool specific areas.
Heat pumps can be up to four times more efficient* than standard heating or cooling equipment, which means you could save money on your energy bill. Depending on your existing heating fuel, the type of heat pump system you install and the settings you choose, you may experience increased heating costs in the winter, but they may be offset by lower heating and cooling costs during the rest of the year. See the Savings Calculator to get an idea of how a heat pump might work for you and talk to your contractor about auxiliary heat lockouts and switchover temperatures.
Residential customers who install an all-electric heat pump may qualify for ComEd’s electric space heating rate, which will help lower the cost for your entire electricity consumption, not just heating and cooling. To find out more and to see if you qualify, call 1-800-EDISON1.
ComEd customers can also save money on upfront costs with rebates, discounts, bill assistance, financing options and federal tax credits.
*Source: RMI, “Now Is the Time to Go All In on Heat Pumps“
Some heat pump models are specifically engineered for extreme cold, known as cold climate heat pumps (ccHP). A ccHP can deliver energy savings while maintaining comfort and may be the best option for homes in Northern Illinois. A ccHP is the most resilient in extreme temperatures and can eliminate or reduce the need for a supplemental heat source.
Heat pumps can be an important way to reduce your home’s carbon footprint. You can greatly reduce the amount of energy you use to keep your home comfortable, which helps make our homes and our environment cleaner and more sustainable.
See the Savings Calculator to get an idea of how a heat pump might help you reduce your carbon footprint.
Yes. ComEd customers can also access electric space heating rates, rebates, discounts, bill assistance, financing and federal tax credits that should be taken into consideration as you make your decision. Our Incentives and Financing page includes information about ComEd rebates and discounts, federal tax credits, financing options and income eligible solutions.
Regular maintenance on heat pumps typically includes:
- Cleaning the air filters: Check your air filters and replace or clean them as needed, according to your owner’s manual. For ductless mini-split heat pumps, clean the filters at least quarterly, or as recommended by the manufacturer.
- Removing debris around the outdoor unit: Help prolong the life of your outdoor unit by regularly clearing away debris such as snow, ice and leaves.
- Cleaning the coils: Follow instructions in your owner’s manual to keep the coils clean.
Be sure to follow all maintenance recommendations from the manufacturer to improve your heat pump’s performance and prolong its life.
Yes. ComEd maintains a network of heat pump-trained contractors to support customers. These contractors, who receive heat pump-specific training from ComEd and have access to ComEd trainings and resources, can support customers in the selection, installation, operation and maintenance of their heat pump system, including providing information about cost considerations. See our Contractors Lookup page to access our directory of heat pump-trained contractors.
In addition, we recommend customers be prepared to ask contractors important questions. See our Questions To Ask Heat Pump Installers resources.
Heat Pump Water Heaters
A heat pump water heater is an appliance that uses heat transfer technology to warm your water. A heat pump water heater doesn’t create heat—it moves it. It works like a refrigerator in reverse, pulling heat from the air around it and using it to warm your water. Even if the air is cold, the system uses a refrigerant that’s colder than the surrounding air and extracts the difference in heat.
Heat pump water heaters use far less energy than traditional models which could help save you money on your energy bill. See the Savings Calculator to get an idea of how a heat pump water heater might work for you. Depending on your current fuel type, a heat pump water heater may increase your electric costs, but could be offset by a reduction in your natural gas or propane costs.
There are different types of heat pump water heaters and we recommend discussing the best option for your home with a qualified plumbing and heating contractor with experience in heat pump water heaters. Your next considerations and decisions are likely related to your current water heater fuel type, voltage and tank size for your home.
- If you already have an electric water heater then a 240-volt heat pump water heater could be your best choice since you likely already have a 240-volt connection. A 240-volt model can deliver higher heating capacity and there are more models on the market to choose from.
- If you’re replacing a natural gas or propane water heater, consider your electric panel capacity and your home’s hot water demand when deciding what heat pump water heater is right for you. Visit the Options for Your Home page to evaluate 240-volt (hardwired) and 120-volt (plug-in) considerations.
- If you’re considering a 240-volt unit and aren’t sure if your current panel can support it, or are considering additional electrification and know you need an upgrade, contact a licensed electrician to ask about additional cost, time and planning.
- The optimal tank size should serve your household’s hot water usage at its peak, including showers and baths, shaving, hand washing, food preparation, dishwashing and clothes washing. If you’re satisfied with your current hot water supply, it may be fine to replace it with a like tank size. But there are some considerations to keep in mind. Recovery speed for a heat pump water heater can be slower when using the heat pump-only mode, or it may trigger the supplemental resistance heating element (if it has one) to try and provide more hot water, which can lower your energy savings. If your family uses a lot of hot water, your contractor may recommend a larger tank size to ensure a steady supply of hot water that’s heated most efficiently. The U.S. Department of Energy provides a worksheet for estimating your maximum one-hour water usage to help with equipment sizing. A qualified plumbing and heating contractor with experience in heat pump water heaters can help you make the right choice for your home.
Yes. Heat pumps water heaters are 3x – 4x more efficient than standard water heaters, which can translate into savings for you! Depending on your existing heating fuel and other factors, you may experience increased electric costs with a heat pump water heater, but they may be offset by a reduction in other energy costs (for example, natural gas or propane). See the Savings Calculator to get an idea of how a heat pump water heater might work for you, and talk to your qualified professional about relevant considerations.
ComEd customers can also save money on upfront costs with rebates, discounts, bill assistance, financing options and federal tax credits.
Heat pump water heaters require modest maintenance and generally have a longer life span than standard water heaters (13-15 years, versus 10-12 years), and virtually all include 10-year warranties. As with any appliance, maintaining your heat pump water heater can improve its performance, prolong its life and promote a healthier environment. A heat pump water heater comes with a small filter that should be checked and replaced or cleaned as recommended by the manufacturer. It is also recommended to drain and flush the tank once a year to get rid of any sediment buildup.
ComEd does not currently offer incentives for heat pump water heater purchases for residential customers. However, our Income Eligible page includes information about programs that provide heat pump water heaters through whole home electrification, home energy assessments and financial assistance programs.
Take advantage of federal tax credits on heat pump water heaters that are purchased and installed by December 31, 2025.
Electric Appliances
LAUNDRY
Heat pump dryers use significantly less energy compared with conventional dryers – around 70% less for ENERGY STAR® certified heat pump dryers. Because a heat pump dryer doesn’t release air outside of your home, there is no need for a dryer vent which offers both cost savings on installation and space flexibility.
A heat pump dryer’s condenser removes moisture from the air during the drying process, resulting in water that needs to be drained. You can often tie into the same drain used for your washer, otherwise a water tank will need to be emptied after each dryer load.
Follow the regular maintenance tips provided by your manufacturer, including cleaning lint as directed, to improve the performance and longevity of your dryer. A heat pump dryer has an additional condenser filter that should be cleaned regularly for maximum performance.
COOKING
Induction ranges and cooktops may have a higher price tag than traditional ranges and cooktops, and if you’re switching from gas, it’s possible you’ll have added costs to install a new outlet and electric line near your range or cooktop. However, induction cooking is 10% more efficient than standard electric cooktops and nearly three times more efficient than gas cooktops, offering important and valuable reductions in energy use. ComEd customers can also save money on upfront costs with rebates, discounts and bill assistance.
Induction cooktops require certain cookware to conduct the heat, and you might worry you’ll need new pots and pans. But there’s an easy way to find out if your current cookware will work. If a magnet sticks firmly to the bottom of your pan, it will likely work with induction. You can also check the bottom of the pan or packaging for a mark that says it’s induction compatible.
Induction elements are more efficient than traditional electric heating elements, and some can boil water roughly 20-40% faster than top gas and electric cooktops. They also offer safety advantages, as the electromagnetic field only heats the cookware and not a burner, reducing the risk of burns or catching fire to clothes or kitchen cloths. This also make them easier to clean than other cooktops, allowing easy wipe-up right after spills.
LAWN EQUIPMENT
A wide range of electric lawn mowers are now available, from smaller, more maneuverable mowers, including both push and self-propelled options, to larger riding mowers. Both corded and cordless models are available, and your lawn size and other factors can inform the best options for your home as you consider electric.
Electric mowers are more efficient, lighter and quieter than traditional mowers. Battery capacity for electric lawn equipment has continued to improve, and the average electric mower’s battery charge lasts long enough for the average lawn, making the need to re-charge less likely. An electric mower also requires less maintenance than a gas mower, and doesn’t require fuel refilling, winterizing, spark plug replacements, or changing the oil and filter.
These electric tools are lighter, quieter and more convenient than gas-powered versions, and offer both corded and cordless versions. These factors can increase mobility and use of the tools and make them easier to handle for longer periods of time. Electric yard tools are easier to maintain and don’t require oil changes, filter replacements, refueling or winterization.
It’s possible, especially if you plan ahead. Battery capacity has continued to improve, and manufacturers often sell equipment with compatible batteries, which may enable you to purchase fewer batteries and share them across tools or use them interchangeably for backups. Remember to remove batteries from your equipment when not in use to avoid slowly draining the power and store them away from light or heat. In the winter, it’s best to store batteries inside to avoid freezing temperatures.