Questions to Ask Heat Pump Installers
Every home is unique and talking with a Heat Pump-Trained Contractor can help you make the right choice for your situation. Here are some helpful questions to ask when choosing a heat pump system.
Questions relating to your goals
- If my primary goal is financial savings, what heat pump options do you recommend, including equipment, installation and operation recommendations?
- If my primary goal is health and safety, what heat pump options do you recommend, including equipment, installation and operation recommendations?
Questions about heat pump system types
- Should I get an all-electric system or a dual-fuel system?
- Should I consider a cold weather heat pump?
Questions about heat pump costs
- Tell me about any rebates, incentives, tax credits, and rate plans that are available with the recommended equipment.
- Tell me about the equipment’s warranties related to repair and replacement.
- How will a heat pump likely affect my energy bill?
- What switchover temperature do you recommend for the best cost savings?
- What switchover temperature do you recommend for the most environmental benefits?
Questions about equipment and installation
- Where and how do you recommend installing the heat pump, and why?
- How do I maintain the heat pump?
- What else can I expect in operating the system you are recommending?
Questions about your installer
- Tell me about your experience in installing heat pump systems, including the equipment you’re recommending for my home.
- Please provide 2-3 references from previous customers for whom you’ve installed similar systems
- Will you complete the installation yourself, and/or use any subcontractors?